Sales Digitalization Sr. Analyst

Chandra Asri Group is a leading chemical and infrastructure solutions company in Indonesia with a track record of over 31 years in the petrochemical industry. The company employs over 2,000 dedicated staff, incorporates state-of-the art technologies and supporting facilities located strategically in the country’s industrial hub, Cilegon and Serang. As a Growth Partner, Chandra Asri is committed on creating high-value jobs, expanding the domestic petrochemical value chain, and serving the needs of the vibrant and growing Indonesian market. Chandra Asri is currently expanding its portfolio in the energy sector and incorporating its asset as well as operational infrastructure to supports the expansion plan of the second world-scale integrated petrochemical complex in Indonesia, CAP2.

Responsibilities

• Assist in the execution of IT Applications and digitalization initiatives in the Sales & Marketing functions to help deliver tasks on schedule.
• Support daily operation of Sales & Marketing applications by resolving incidents, troubleshooting issues, and escalating problems as needed.
• Evaluate the completeness and accuracy of business process documentation, user guides, and training materials for Sales & Marketing applications.
• Monitor the performance and usage of Sales & Marketing digital tools, and report findings or issues to the Section Manager.
• Evaluate data accuracy and completeness by performing data quality checks in Sales systems under guidance.
• Coordinate with main IT vendors related to Sales & Distribution applications, and ensure they perform the work according to agreed SOW and service level.
•  Collaborate with the Data Governance team to ensure data quality and compliance within finance and accounting systems.
• Maintain good communication and relationship with user to meet expected user service level.
• Collect and compile user requirements or feedback to support enhancements of Sales & Marketing digital applications.

Qualifications

• Bachelor’s degree in Information Systems, Business, Engineering, or a related field.
• Minimum of 8 years experience in SAP SD implementation and support.
• Hands-on configuration expertise in core SD functionalities: pricing, billing, order processing, shipping, and delivery.
• Working knowledge or project experience in SAP Transportation Management (TM).
• Strong understanding of integration between SD and other modules (e.g., MM, FI, TM).
• Experience with SAP S/4HANA is a strong plus.
• Ability to learn quickly, adapt to evolving requirements, and deliver results in a dynamic environment.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with SAP Solution Manager, SAP Fiori, or BTP is an advantage.

This position will be placed at Head Office Jakarta

Important Notes
Chandra Asri is only releasing official job posting at Chandra Asri Career Site (careers.capcx.com), Linkedin & Jobstreet. The Company will contact shortlisted candidate via official corporate email & phone, and will not send any hardcopy invitation for interview. Please note that the Company doesn’t ask candidates to transfer some amount of money nor cooperate with any travel agent.
BEWARE OF RECRUITMENT SCAM