Recruitment Officer

Role Purpose 

The HR Analyst – Recruitment is responsible for executing day-to-day recruitment coordination and administrative activities accurately and on time within a shared services environment. 

This role exists to support the recruitment lifecycle by ensuring candidate coordination, scheduling, documentation, and system updates are completed in accordance with defined processes, SLAs, and compliance requirements. The Analyst operates within clearly defined guidelines and escalates issues when required. 

This is a pure execution role, designed for individuals who perform well in structured, high-volume recruitment operations. 

What Success Looks Like in This Role 

A strong Recruitment HR Analyst: 

• Executes recruitment tasks accurately with minimal rework 

• Meets SLA timelines for scheduling and documentation 

• Maintains positive candidate experience through clear communication 

• Keeps recruitment systems and records up to date 

• Follows compliance and data security rules consistently 

Key Responsibilities 

1. Recruitment Coordination & Execution 

• Support recruitment activities by screening applications and assisting with candidate selection as instructed. 

• Coordinate and schedule interviews and medical sessions with candidates. 

• Support onboarding readiness by ensuring pre-hire and post-hire (Day 1 and Day 2) requirements are completed on time. 

• Execute assigned recruitment tasks in line with SOPs, SLAs, and operational metrics. 

2. Documentation & Compliance 

• Ensure all recruitment-related documentation is received, verified, and completed according to policies. 

• Maintain accurate and complete candidate records in recruitment systems and databases. 

• Adhere strictly to internal policies, operational controls, and compliance requirements. 

• Ensure all activities meet audit and quality standards. 

3. System & Tool Usage 

• Utilize client recruitment databases, ATS, and tools to update candidate status and track progress. 

• Ensure data accuracy and timeliness across systems. 

• Complete mandatory training and ensure understanding of system and process updates. 

4. Stakeholder & Team Support 

• Partner with client Recruitment teams to deliver services in line with aligned processes. 

• Maintain professional working relationships with stakeholders and internal teams. 

• Respond to queries from recruiters, candidates, and internal teams in a timely and professional manner. 

5. Reporting & Hiring Readiness Support 

• Support tracking and reporting of recruitment activities, including: 

• • Candidate pipeline status 

• • Documentation completion 

• • Pre-hire and post-hire readiness (Day 1 & Day 2) 

• Provide accurate updates to support operational reporting. 

6. Data Security & Confidentiality 

• Ensure strict confidentiality and security of candidate and client data. 

• Follow access controls and data protection guidelines at all times. 

Education Requirement 

• Bachelor’s degree required (Human Resources, Business, Psychology, or related discipline). 

Skills & Experience Required  

This role is suited for early-career recruitment operations professionals. 

The ideal candidate will have: 

• 2-5 years of experience in recruitment administration or coordination. 

• Exposure to recruitment activities such as sourcing support, scheduling, and onboarding coordination. 

• Experience supporting recruitment for the Singapore market is an advantage. 

• Strong time management and organizational skills. 

• High attention to detail and discipline in execution. 

• Ability to work effectively in a fast-paced, SLA-driven environment. 

• Strong service mindset and professional HR background. 

• Comfort working with recruitment systems, ATS, and multiple tools. 

• Clear and professional communication skills in spoken and written English. 

• Strong awareness of data security and confidentiality requirements.